POLICIES
(must read and agree before all tattoo appts.)
📖 About this Page
* Please Read *
The following policies are designed to keep appointments running smoothly and provide the best possible experience. Please read them carefully before booking or attending an appointment.
📅 Last Updated: July 2026
please re-read before each appointment to ensure you catch any important changes since your last appointment
📍 Location - PENNSYLVANIA
Neon Moon Tattoo ® is located in Flying Hills Reading, PENNSYLVANIA
Do no book an appointment for a tattoo with us unless you are planning to travel to Reading, PA for your appointment. ** There are other shops in the USA using the same, or similar, name/s.
They are not associated with Neon Moon Tattoo ®.
Deposit refunds are not permitted for appointments booked in error.
🚫 Age Restriction (18+)
* No one under the age of 18 is permitted in the studio, including children and babies
A scannable state-issued ID or driver’s license must be presented.
We do not accept parental consent, you must be age 18 or over.
Any (1) guest attending must also provide valid ID and must be 18+
🪪 Book For Yourself Only
Appointments may only be booked by the individual receiving the tattoo. Booking an appointment on behalf of another person is strictly prohibited. The name, email address, and phone number provided during booking must also belong to the client receiving the tattoo. If you'd like to get matching tattoos with someone else, you each need your own individual appointments booked back to back.
🎯 Be Prepared with an Idea
Appointments should only be booked once the overall concept has been decided. Please wait to schedule an appointment until you are confident in the subject, style, and overall look of the tattoo. For smaller tattoos, the exact placement can be finalized on the day of the appointment.
✏️ Always Custom Work
Reference images are used as inspiration only and are never copied or traced. Tattoo artwork will be always be redrawn completely custom to create a unique design. Tracing is only used for handwriting or ink prints that must be reproduced exactly.
📖 Read more about the process on the FAQ page.
🔁 No Cover-Ups or Reworks
Please do not book an appointment for the purpose of covering or reworking an existing tattoo. The studio's primary focus is new custom artwork, and cover-ups and reworks of tattoos completed by other artists are not currently offered.
💲 Deposit Policy
$100 Deposit – Non-Refundable.
Deposits
cannot be refunded once paid for any reason.
🔄 Rescheduling
✅ 48+ Hours Before Appointment
Reschedules made 2 or more days in advance can be completed via the original confirmation email by selecting “Change Appointment.”
The deposit will transfer to the new appointment. Confirmation will be sent by email.
🔺 Use this option for true emergencies only.
❌ Cancellations
Reschedules made less than 48 hours before an appointment, regardless of emergency, are considered cancellations. Deposits are forfeited if an appointment is canceled for any reason.
Re-booking requires a new appointment booking with new deposit.
📵 No Call / No Show
Failure to attend an appointment with no notice results in deposit forfeiture. Future booking privileges will be restricted if a valid emergency was not communicated.
⏰ Arriving Late
Arrive on time or up to 15 minutes early.
If running late, contact must be made by email, call, or text to:
610-655-7885
Social media messages are not accepted for lateness notifications.
Late arrivals without notice may result in booking restrictions.
If tardiness affects completion of the tattoo, rescheduling with a new deposit will be required.
🧴 Skin Prep
Moisturize the tattoo area for several days before the appointment, but not on the day of the session.
Sunburns, rashes, peeling skin, or other skin conditions must be fully healed prior to the appointment. Arriving with any of these conditions may require rescheduling and a new deposit.
🩺 Health Prep
Hydration and food intake are recommended before the appointment.
Bring a hydrating drink and snack for appointments longer than 2 hours.
Consult a doctor before booking if taking blood thinners or medications affecting skin or blood.
📌 Numbing Products
Numbing products are not permitted. See the FAQ page for details.
🧼 Aftercare
An aftercare sheet with instructions will be provided.
Supplies should be purchased prior to the appointment.
Recommended items:
• Ointment (ex: A&D)
• Liquid antibacterial soap (ex: Dial)
• Unscented lotion (ex: Cetaphil)
Second skin or film-style healing products are not provided, but may be used at home.
Healing concerns can be submitted via EMAIL.
Guidance can be provided, but professional diagnosis is not offered.
💉 Ink Loss / Second Pass * Supply Fee
If ink loss occurs, contact must be made within 2 months of the appointment. A booking link will be sent for a second pass session with a fee, covering ink and supplies. Free touch-ups are not offered. If a new tattoo is booked, the previous tattoo can be touched up during the session without a second pass fee. Inquire first if you'd like a second pass during a new appt.
📖 More information is available on the
FAQ page.
📚 FAQ
First-time clients are strongly encouraged to read the
FAQ page.
It contains details on tattoos, healing, booking, and the studio process beyond policies.
:)
thank you for taking the time to read and prepare for your tattoo experience.
