FREQUENTLY ASKED QUESTIONS
📖 About this Page
* Please Read *
This page is intended to provide information needed before booking a tattoo appointment, eliminating the need to wait for a response before scheduling. Please read this page in its entirety to become familiar with the booking process, as it differs from other tattoo shops. Neon Moon Tattoo is an appointment-only studio with a single artist, and the scheduling process has been designed accordingly.
📍 Where are you located?
Neon Moon Tattoo ® is located in the
Flying Hills Shopping Center at
20 Village Center Dr
Reading, PENNSYLVANIA
There is a front parking lot facing Route 10 Morgantown Road with a large tower of signs. Neon Moon Tattoo is on that side. If you are seeing the golf course + golf carts, you are in the back and need to circle around to the front. You will see the studio sign in the correct lot. Go through the black gate, up the stairs, and the studio is on the left.
Still need help finding us?
Feel free to text or call
610-655-7885
📅 How do I book a tattoo?
Click BOOK on this website and complete the following steps:
- Measure the area you plan to have your tattoo placed
(length x width = total square inches)
- Choose the tattoo size that most closely matches your measurement
- Select black & grey or color
- Select the date and time
- Read and Agree to the policies
- Complete the required fields and upload a reference image
- Pay the $100 non-refundable deposit
A confirmation email will be sent immediately.
A follow-up email may be sent within 24 hours to confirm your appointment and to address any questions about your tattoo.
⏳ What are your hours?
Neon Moon Tattoo is an appointment-only studio and does not offer same day tattoos. Tattoo appointments must be scheduled through the Book page.
Appointment Availability Timeframes
Tuesday - Friday
11:00 AM - 7:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday - Monday
Closed
The studio does not keep regular open hours.
The front door remains locked at all times, including during tattoo appointments, and the studio may not be occupied unless a scheduled appointment is taking place.
💵 How much will it cost?
Tattoo pricing is flat rate, based on size and color.
Total price is displayed during online booking.
A $100 deposit is applied to the total price. Remaining balance is paid in person on the day of the appointment if the total exceeds $100.
Time required to do the tattoo does not affect the price.
💲 What payment type should I use to pay my balance?
Your remaining tattoo balance can be paid in the shop by cash or card.
Cash is preferred since there are no processing fees collected on our end, but card is absolutely fine and always welcomed!
Please note that we do not accept Venmo or Cash App for remaining tattoo balances.
If your tattoo has already been paid in full at the time of booking, you may use Venmo or Cash App to leave a tip if you would like.
For example: If your tattoo is $100 and you paid the full $100 deposit upfront, your tattoo is paid in full and you may send a tip through Venmo or Cash App if you choose.
💰Can I use a payment plan?
💳 Yes, We Accept Afterpay
For your remaining balance:
You may use Afterpay to pay your remaining tattoo balance at the shop, as long as you are
pre-approved for the amount needed and have
25% of the remaining balance available in your bank account before your appointment. If these requirements are not met, the remaining balance must be paid in full by cash or card.
For a gift card:
You can also use Afterpay to purchase a
Neon Moon Tattoo Gift Card, either for yourself or as a gift! Simply get pre-approved through the Afterpay app, then use your Afterpay digital card to purchase your gift card through the
GIFT CARDS page. This option allows you to split the gift card purchase into
4 payments while having the full gift card amount available toward the tattoo to use for yourself or to gift so your recipient can use it right away while you take some time to pay it off.
💁🏼♀️ Who will be tattooing me?
All tattoos are done by Victoria, owner and solo tattoo artist at Neon Moon Tattoo.
You can learn more on the THE ARTIST page.
🤔 Pre-Booking Communication?
Messages may be sent through the CONTACT form for questions that are not answered on this FAQ page.
🎨 What styles/themes do you offer?
Animal and pet portrait tattoos
Wildlife, nature, and botanical inspired designs
Color realism and black and grey realism
Memorial tattoos including ink pawprints, footprints, signatures, and meaningful elements
Neo traditional and semi realism projects
Watercolor and paint inspired styles
Small to medium linework pieces
Matching tattoos with personal meaning
Pre drawn
Want To Do designs
Other ideas welcome if they align with Victoria's style and interests
There are certain styles and themes Victoria will not tattoo,
so please inquire before booking via CONTACT if you're not sure if your tattoo idea falls into one of the categories above.
📐 What if the tattoo I want is larger than the largest option on the booking page?
If your tattoo idea is larger than the largest booking size available, please CONTACT the studio before booking to discuss your concept. Some larger tattoos may be completed in one appointment with an additional fee, while other more detailed time-consuming projects may require multiple sessions booked individually at least 3 weeks apart.
Please note that full sleeves and large multi-element projects are not designed as one complete piece upfront. This type of work is created appointment by appointment, focusing on manageable sections.
🔄 Do you do cover-ups or re-works?
Only new custom tattoos are currently accepted.
During a scheduled appointment for a new tattoo, clients are welcome to show an existing tattoo they are interested in having reworked or covered in the future. Please note that requests for reworks or cover-ups are reviewed on a case-by-case basis and are often declined. Exceptions are slightly more likely for tattoos that are very small or have been significantly lightened by age, sun exposure, or laser removal.
🕷️ Do you do Friday the 13th flash?
A themed flash sheet is offered each Friday the 13th with 13 discounted pre-designed tattoos.
Linework-only, black & gray, or color options are available.
Reservations with payment in full must be made online in advance, as spots are limited, and these events sell out very quickly.
📃 What are your shop policies?
All shop policies are outlined on the POLICIES page.
You must read and agree to them during booking. ✅
✏️ Will I see my tattoo design before booking?
Drawing your tattoo takes as much time as tattooing it.
Your design will be shown on the day of your appointment, and time is built in for edits.
If it’s not quite right:
✅ Minor changes can be made on the spot (~15 mins)
🔁 Major edits causes the appointment to be rescheduled and the current appointment is treated as an in-shop consult
🧠 If you change your mind entirely, the deposit covers the time spent determining that we're not a match
🚫 Age Restrictions? (18+ only)
A scannable state-issued ID or driver’s license must be presented.
Parental consent can not be accepted for underage clients, you must be age 18 or over. When booking online, you must book only for yourself and never make an appointment on behalf of someone else. Any (1) guest attending must also provide valid ID and must be 18+. * Including children and babies
💎 Do you do piercings?
Piercings, permanent makeup, and body jewelry are not offered.
🖼️ Can I order custom artwork?
Yes!
Victoria also creates custom art and pet portraits on canvas, and also paints murals
Go to: CALICO CAT CUDDLES to check it all out 🎨🐾
🧼 What do I need for tattoo aftercare?
An aftercare sheet with instructions is provided at the end of your tattoo appointment.
Recommended supplies should be purchased in advance or on the way home from your appointment:
- Liquid antibacterial soap (Dial, etc.)
- Ointment (A&D, etc.)
- Unscented lotion (Cetaphil, etc.)
Second skin / film-style healing products are optional at home.
(it is not provided to you at the shop)
Concerns during healing may be submitted via the EMAIL; guidance can be provided, but professional diagnosis is not possible and you may be referred to a doctor.
😬 I’m nervous about pain.
Can I use something to numb it?
Pre-numbing creams are not permitted.
Lidocaine spray (offered in the shop) may be used during sessions including lines and shading or color. Applying any numbing products to your skin prior to getting tattooed is prohibited. It can also affect how your tattoo heals in a negative way. If a numbing product is applied before arrival, the appointment will be canceled and the deposit retained.
Tips for reducing discomfort:
- Stay hydrated 💧
- Avoid caffeine ☕
- Breathe and take breaks as needed
- Follow up sessions may be booked if needed
👯 Can I bring a friend?
First-time or new clients may bring one support person (18+).
Returning clients are encouraged to attend solo unless assistance is required.
💉 What if I need a touch-up?
Ink loss must be reported within 2 months of the appointment.
A second pass session with a fee covers ink and supplies.
Free touch-up appointments on their own are not offered.
* Previous tattoos may be touched up during a new tattoo session without additional fees. Inquire if you'd like a tattoo touched-up during a new tattoo appointment.
💧 Why does ink loss happen?
Tattoo ink may fade over time due to skin type, care routine, sun exposure, medication, or other factors.
Second passes are offered as needed.
🖋️ Are you accepting apprentices?
Apprentices are not being accepted at this time.
Future selection may be offered to loyal clients demonstrating commitment paired with a background in fine arts.
